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Dispute a card charge

draft · verifying asked 185 ways distilled today
  1. 1

    Contact the merchant first.

    Banks expect it, and most disputes resolve here in a day.

  2. 2

    Gather the evidence.

    Order confirmation, correspondence, delivery status, screenshots. Dates matter.

  3. 3

    Raise it with the card issuer in writing.

    App or phone works, but follow with something written that timestamps the claim.

  4. 4

    Know the deadline.

    Usually 120 days from the transaction or the expected delivery. Late claims fail on that alone.

  5. 5

    Escalate if refused.

    The financial ombudsman in your country reviews it free of charge.

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how to dispute a credit card charge · chargeback process · unauthorised transaction · dispute a payment bank · get money back card +185 phrasings, one home

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